Questions and answers

Frequently Asked Questions

Everything families ask us most, in one place. Don't see your question? Call us, we love the ones nobody thought to write down.

Getting Started

How do we get started?

Send us a message or give us a call. We begin with a benefits check and a friendly talk about your family and your goals.

What happens after I reach out?

We check your insurance benefits, answer your questions, and schedule a BCBA assessment. Care begins once your plan is authorized and ready.

Where does care happen?

Wherever your family needs us, in your home, at school, or out in the community.

What areas do you serve?

We serve families across Miami-Dade County. Our team comes to you, so you never need to travel to a clinic.

Insurance

Do you accept insurance?

Yes. We work with many major commercial and Medicaid plans in Florida, and we run a benefits check for you before you commit to anything. Reach out and we will walk you through your coverage.

Which insurance plans do you accept?

We are in-network with Aetna, Cigna, Magellan, Florida Blue, Community Care Plan, Simply Healthcare, Sunshine Health, Children's Medical Services, and Florida Medicaid. If your plan is not listed, reach out, we may still be able to help.

What is a benefits check?

We contact your insurance plan directly and confirm what your coverage includes, then explain it to you in plain language, at no cost and with no commitment.

ABA Therapy

What is ABA therapy?

Applied Behavior Analysis is an evidence-based approach that builds communication, social, and daily-living skills through positive, individualized strategies.

Who designs my child's plan?

Every plan is designed and supervised by a Board Certified Behavior Analyst who evaluates your child personally and adjusts the plan as your child grows.

What ages do you work with?

Our ABA services support children from the early years through the teen years, with goals matched to each stage.

Home Health for Elderly Adults

What are non-skilled home health services?

Caring, non-medical support at home for elderly adults enrolled in Florida's Long Term Care program: help with personal care, homemaking, companionship, and respite for family caregivers.

Who qualifies for home health services?

Our non-skilled home health services are for elderly adults enrolled in Florida's Long Term Care program. Reach out and we will help you find out whether your loved one qualifies.

Is home health part of ABA therapy?

No. They are two separate service lines: ABA therapy serves children, and non-skilled home health serves elderly adults. Each has its own plan and its own team.

Still have questions?

Ask Us Anything

Call us and we'll start with a friendly talk and a benefits check. No pressure, no commitment.